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Mypheme Reviews
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Feb 13, 2023
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Feb 11, 2023
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Mypheme Customer’s Q&A
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Mypheme FAQs
What is the processing time for orders on Mypheme?
The processing time for orders on Mypheme is about 1-2 business days.
How long does it take to receive an order from Mypheme?
It takes about 3-5 business days to receive an order from Mypheme.
Can items be returned?
Yes, items can be returned within 30 days of delivery for exchange, gift card or refund.
What is the condition for returning an item?
Items must be received in original condition - unworn, unwashed, with all tags still attached. Mypheme does not accept returns for bras and accessories.
Can the return shipping fee be voided?
Yes, if you opt for a refund to store credit or exchanges, Mypheme will void the $6 fee.
How long does it take to process refunds and store credits?
Mypheme processes all refunds and store credits within 10 business days of receiving your items.
Can international orders be exchanged?
No, Mypheme does not provide exchanges for international orders at this time.
How long does it take to process international return packages?
International return packages can take 4 weeks or more to reach Mypheme's facility, but they aim to process the return within about 6 business days of receiving the package.